Knowledge Base
Choosing Between Solo Agent IDX and RealtySlate Complete
Which product fits, what each one includes, and exactly what happens to your website and your bill when you move between them.
The two products
RealtySlate sells two things, and which one you are on decides what your menu shows.
Solo Agent IDX Website
One agent, one website. You get a managed IDX website, your own address with HTTPS, a public agent profile, MLS listing search once your feed is approved, every website inquiry captured in a simple lead list, and one optional non-producing assistant.
The lead list is deliberately simple: your website inquiries with a status and a follow-up date. It is not the full CRM — there are no contact records, pipelines, tasks or action plans, and no CRM reporting or import. If you need those, you need Complete.
RealtySlate Complete
A brokerage platform. Everything above, plus the full CRM with contacts, pipelines and tasks, transactions, documents and e-signatures, commission plans, offices, teams, required-document workflows, agent billing, recruiting and agent onboarding, and multi-agent access.
What a solo account deliberately does not have
If you are on Solo Agent IDX, offices, commission plans, transactions and the document library are not hidden behind a setting you can switch on. They are not part of the product, and those pages will not open.
This is worth knowing early, because a smaller menu can read as a broken or half-provisioned account. It is neither. A few specifics that follow from it:
- There is no setup checklist. A brokerage account opens onto a numbered onboarding list; yours opens onto your website, and the setup wizard is the checklist.
- Website leads always come to you. There is no routing to configure, and nothing that can misroute them.
- Your role is shown as Website Owner rather than Company Owner, because there is no company to own in the brokerage sense.
- You can add one non-producing assistant — someone who helps with the website and follow-up but does not carry their own listings. A second producing agent is not possible on this plan.
Upgrading to RealtySlate Complete
The upgrade is designed so you do not rebuild anything. Your domain, pages, design, IDX approval, property URLs, website leads, contacts and saved settings all carry across, and you do not reapply to your MLS. The site keeps running while the account around it grows.
What changes is the pricing model
Solo Agent IDX is a flat price. RealtySlate Complete is priced per billable user using graduated tiers, where each rate applies only to the users inside that tier.
Where the IDX website fits
On Complete, the primary IDX website is included once your account reaches a threshold number of billable users, subject to MLS approval.
Below that threshold you simply pay per user and have no IDX website — there is no floor and no minimum. If you want an IDX website before you reach the threshold, the account is billed to a combined minimum instead: your per-user charge topped up to that figure to carry the website.
So a small brokerage has a real choice. Stay per-user without a website until you grow into it, or pay the combined minimum to have the website now.
Your exact threshold, minimum and current billable count are shown before you confirm anything. Inside RealtySlate, go to Company Billing and choose See pricing and upgrade. Current published rates are on the pricing page, which reads live figures.
When upgrading makes sense
- You are about to add producing agents. This is the clear case. The minimum resolves itself as soon as you reach the threshold.
- You need transactions, documents or e-signatures. These do not exist on the solo plan at any price.
- You are a single agent with no plans to hire. Usually not yet. Staying on Solo Agent IDX is normally cheaper, and upgrading later costs you nothing in setup.
Moving back from Complete to Solo Agent IDX is not self-service. It needs RealtySlate support, so it is worth being deliberate rather than upgrading to look around.